Recordings
Session 1
Session 2
Agendas
- Tuesday, October 20, 2020
- 9:00 – 9:10 a.m. | Welcome Remarks
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Bridgitte Anderson
Bridgitte Anderson is the President and CEO of the Greater Vancouver Board of Trade - Western Canada's most active and influential business association. Her expertise spans a broad spectrum of disciplines including business, communications, government and public policy.
She is the first woman to lead GVBOT in its 133-year history and came to the organization from Edelman, a global public relations firm, where she led the Vancouver office, the city's largest communications agency.
Prior to that, Bridgitte was Press Secretary to former BC Premier Gordon Campbell and an award-winning journalist. As a core member of Premier Campbell's strategic advisory group, Bridgitte provided communications strategy during the 2009 BC election and the 2010 Winter Olympics. As a journalist, Bridgitte was a news anchor in Vancouver and Toronto. Bridgitte is a graduate of the ICD-Rotman Directors Education Program and holds the ICD.D designation. She lives in North Vancouver with her two children.
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John Crawford
John Crawford has been a part of the Pacific Blue Cross family for three decades. He was named President and CEO in 2018 after having served in an interim role for nine months; prior to that he had been the Chief Financial Officer for close to 15 years.
During his tenure, he's been instrumental in continuously improving financial systems and business processes to better enable Pacific Blue Cross in serving the health care needs of British Columbians. He is a Chartered Accountant and Certified Fraud Examiner and, in 2015, was honoured with a fellowship by the Institute of Chartered Accountants of British Columbia, acknowledging his contributions to the community and service to the profession.
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- 9:10 – 9:40 a.m. | Opening Keynote
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Dr. Patricia Daly
Dr. Patricia Daly is the Chief Medical Health Officer and the Vice President, Public Health for Vancouver Coastal Health. She is also a Clinical Professor in the School of Population and Public Health in the Faculty of Medicine at the University of British Columbia.
As Chief Medical Health Officer, her primary mandate is to improve the health of the more than one million people served by Vancouver Coastal Health through population health approaches and public health initiatives. Her mandate includes public health surveillance, prevention programs, harm reduction, environmental health, health promotion, and advocacy.
- Moderator:
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André Picard
André Picard is one of Canada's top health and public policy observers and commentators. He has been a health reporter and columnist for The Globe and Mail, where he has been a staff writer since 1987. He is also the author of five bestselling books.
André is an eight-time nominee for the National Newspaper Awards, Canada's top journalism prize, and past winner of the prestigious Michener Award for Meritorious Public Service Journalism.
He was named Canada's first "Public Health Hero" by the Canadian Public Health Association, as a "Champion of Mental Health" by the Canadian Alliance on Mental Illness and Mental Health, and received the Queen Elizabeth II, Diamond Jubilee Medal, for his dedication to improving healthcare.
André is a graduate of the University of Ottawa and Carleton University and has received honorary doctorates from six universities, including UBC and the University of Toronto.
He is a seasoned communicator who employs a conversational style to reach his audience. He enlivens his research and commentary with personal stories to provide context for his audience, including anecdotes from patients and health professionals on the front lines. Fluently bilingual, André will enlighten and pique a sense of curiosity of audience members from all educational backgrounds. Behind the placid exterior lies an inquisitive, perceptive and industrious scribe for whom the work only begins with the official story.
The University of British Columbia recently announced André Picard as one of the Asper Visiting Professors at the School of Journalism, Writing, and Media for the 2020-2021 academic year, winter session.
In 2020, Picard was awarded the The Owen Adams Award of Honour. This award is the highest CMA award available to a non-physician.
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- 9:40 – 10:25 a.m. | Session 1: The Future of Health Care Delivery and Administration
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Dr. Marina Adshade
Economist Dr Marina Adshade is a faculty member at the Vancouver School of Economics at the University of British Columbia. She is one of Canada's foremost economics experts on the role of women in society and a major advocate for inclusive cultural reform, with the goal of increasing safety, competitiveness, and leadership.
Her unique approach to research applies a mix of economic, sociological, biological, and psychological theories and evidence to a wide range of social issues. She is a sought-after speaker, writer and social commentator and\ has published over sixty opinion pieces and feature articles in the Wall Street Journal, Sunday Times (UK), Daily Mail (UK), Globe and Mail, Time Magazine, Psychology Today, the Daily Beast, and Buzzfeed.
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Dr. Shannon McDonald
Dr. Shannon McDonald, Acting Chief Medical Officer at the First Nations Health Authority in BC, is proudly Métis/Anishinabe with deep roots in the Red River Valley of Manitoba, and a trained physician with post-graduate medical training in Community Medicine and Psychiatry. Dr. McDonald has worked for over 20 years in the area of Indigenous health, with broad experience at multiple levels of health care service delivery and health administration in both provincial and federal contexts. Before joining the FNHA three years ago, she served for five years as the Executive Director of Aboriginal Health at the BC Ministry of Health.
Dr. McDonald is a visionary, result-oriented influencer with significant accomplishments in leading transformative change, including implementation of information and communications technologies. She was awarded BC's Physician Champions of Change award by the Doctors of BC for her leadership and advocacy for physician services in BC's rural and remote First Nations communities. She has also been recognized for effectively representing the needs and interests of Indigenous individuals, families and communities in highly complex, multi-stakeholder and multi-jurisdictional environments.
Deeply committed to the principles of supporting capacity and community development as keys to improving health status among all people, Dr. McDonald recognizes and supports the strengths and aspirations of community-level stakeholders.
She is married with five children, one wonderful grandson, and two dogs. She lives in Victoria with her husband.
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Leza Muir
With over 40 years in the industry, Leza Muir has become a knowledgeable resource on private and public health care in Canada. Leza is committed to exploring better ways to serve the health needs of Canadians through cost-effective health care management. This includes researching and implementing various business and technological strategies that complement and enhance the delivery of health care solutions from the private payer perspective.
Leza's wealth of knowledge comes from devoting her entire career to health care. Starting from within the ranks of the Medical Services Association, Leza has provided strategic innovation and direction in several positions, continually improving the patient experience throughout her rise to lead Pacific Blue Cross' Health and Dental Claims division.
Leza holds positions on various national and provincial committees, including the Canadian Blue Cross National Benefits and Management Claims Committee, Leza's community work includes her position as a director and Chair of Board of Governors of the Burnaby Board of Trade, a director and Vice Chair for Sharing our Future Foundation, a public representative on the College of Optometrists Quality Assurance Committee and also chairs the Governance and Nominations Committee, and is a public representative on the College of Pharmacists Discipline Committee.
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Dr. Kathleen Ross
Dr. Ross is a family physician in Coquitlam, where she has practiced for 26 years. You could say she actually has three jobs - family medicine, obstetrics, and open heart surgical assist. President of Doctors of BC is her fourth job - so you can see that she has a very busy life.
Her presidency began in June 2019. It has been an extremely challenging year, as she is helping to navigate the profession through the challenges of the COVID-19 pandemic.
Dr. Ross stepped into the role after holding many leadership positions including: Doctors of BC Board member, Vice President of the Royal Columbian and Eagle Ridge Hospital Medical Staff Society, and Founding Member and Chair of the Fraser Northwest Division of Family Practice.
Her term as President has been extended due to the COVID-19 pandemic, and she remains in office until December 2020.
- Moderator:
,
André Picard
André Picard is one of Canada's top health and public policy observers and commentators. He has been a health reporter and columnist for The Globe and Mail, where he has been a staff writer since 1987. He is also the author of five bestselling books.
André is an eight-time nominee for the National Newspaper Awards, Canada's top journalism prize, and past winner of the prestigious Michener Award for Meritorious Public Service Journalism.
He was named Canada's first "Public Health Hero" by the Canadian Public Health Association, as a "Champion of Mental Health" by the Canadian Alliance on Mental Illness and Mental Health, and received the Queen Elizabeth II, Diamond Jubilee Medal, for his dedication to improving healthcare.
André is a graduate of the University of Ottawa and Carleton University and has received honorary doctorates from six universities, including UBC and the University of Toronto.
He is a seasoned communicator who employs a conversational style to reach his audience. He enlivens his research and commentary with personal stories to provide context for his audience, including anecdotes from patients and health professionals on the front lines. Fluently bilingual, André will enlighten and pique a sense of curiosity of audience members from all educational backgrounds. Behind the placid exterior lies an inquisitive, perceptive and industrious scribe for whom the work only begins with the official story.
The University of British Columbia recently announced André Picard as one of the Asper Visiting Professors at the School of Journalism, Writing, and Media for the 2020-2021 academic year, winter session.
In 2020, Picard was awarded the The Owen Adams Award of Honour. This award is the highest CMA award available to a non-physician.
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- 10:25 – 10:30 a.m. | Closing Remarks
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,
Bridgitte Anderson
Bridgitte Anderson is the President and CEO of the Greater Vancouver Board of Trade - Western Canada's most active and influential business association. Her expertise spans a broad spectrum of disciplines including business, communications, government and public policy.
She is the first woman to lead GVBOT in its 133-year history and came to the organization from Edelman, a global public relations firm, where she led the Vancouver office, the city's largest communications agency.
Prior to that, Bridgitte was Press Secretary to former BC Premier Gordon Campbell and an award-winning journalist. As a core member of Premier Campbell's strategic advisory group, Bridgitte provided communications strategy during the 2009 BC election and the 2010 Winter Olympics. As a journalist, Bridgitte was a news anchor in Vancouver and Toronto. Bridgitte is a graduate of the ICD-Rotman Directors Education Program and holds the ICD.D designation. She lives in North Vancouver with her two children.
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- Thursday, October 22, 2020
- 9:00 – 9:05 a.m. | Welcome Remarks
-
,
Bridgitte Anderson
Bridgitte Anderson is the President and CEO of the Greater Vancouver Board of Trade - Western Canada's most active and influential business association. Her expertise spans a broad spectrum of disciplines including business, communications, government and public policy.
She is the first woman to lead GVBOT in its 133-year history and came to the organization from Edelman, a global public relations firm, where she led the Vancouver office, the city's largest communications agency.
Prior to that, Bridgitte was Press Secretary to former BC Premier Gordon Campbell and an award-winning journalist. As a core member of Premier Campbell's strategic advisory group, Bridgitte provided communications strategy during the 2009 BC election and the 2010 Winter Olympics. As a journalist, Bridgitte was a news anchor in Vancouver and Toronto. Bridgitte is a graduate of the ICD-Rotman Directors Education Program and holds the ICD.D designation. She lives in North Vancouver with her two children.
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- 9:05 – 9:35 a.m. | Opening Keynote
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Sue Paish
Sue is the CEO of Canada's Digital Supercluster where organizations from across Canada come together to solve some of society's and industry's biggest problems. Bringing together industry, researchers and government partners, the Supercluster drives the development, deployment and scaling of Canadian made digital technologies while helping small companies scale, large organizations nimbly deploy digital solutions and researchers bridge the gap to commercialization. The Supercluster is: speeding up cancer diagnosis times so that patients get diagnoses in days rather than months, protecting fresh-water lakes, rivers and streams through a data platform that measures and manages these precious resources, and using data to predict extreme weather events. These are just a few of the over 60 projects deployed in the past two years.
Prior to the Supercluster, Sue led organizations through material change. While Managing Partner of Fasken the firm grew from one office to nine offices on three continents, while CEO of Pharmasave, the organization pioneered industry leading technologies for online medication management and while CEO of LifeLabs, Sue led material growth while introducing online access to test results and pre-natal genetic testing. With the Supercluster Sue continues to drive business growth and Canada's global competitiveness through the Supercluster's collaborative innovation model, creating digital solutions better than any single organization could develop on its own.
Sue also Chairs the Boards of the CORIX Group of Companies, and Canexia Health, is past Chair of the Business Council of British Columbia and a Director on the Board of Own the Podium and Stemcell Technologies, and a member of the Expert Panel on Housing Supply and Affordability and the Government of Canada's COVID 19 Supply Council.
Sue's most cherished moments are those spent exploring BC's remarkable remote wilderness with her husband, three daughters and her granddaughter.
- Moderator:
,
Bridgitte Anderson
Bridgitte Anderson is the President and CEO of the Greater Vancouver Board of Trade - Western Canada's most active and influential business association. Her expertise spans a broad spectrum of disciplines including business, communications, government and public policy.
She is the first woman to lead GVBOT in its 133-year history and came to the organization from Edelman, a global public relations firm, where she led the Vancouver office, the city's largest communications agency.
Prior to that, Bridgitte was Press Secretary to former BC Premier Gordon Campbell and an award-winning journalist. As a core member of Premier Campbell's strategic advisory group, Bridgitte provided communications strategy during the 2009 BC election and the 2010 Winter Olympics. As a journalist, Bridgitte was a news anchor in Vancouver and Toronto. Bridgitte is a graduate of the ICD-Rotman Directors Education Program and holds the ICD.D designation. She lives in North Vancouver with her two children.
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- 9:35 – 10:25 a.m. | Session 2: Innovation and Technologies Shaping Care
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Chris Engst
Chris Engst is the General Manager of Babylon by TELUS Health, the leading virtual care provider in Canada under the Consumer Health division within TELUS. He is responsible for managing and driving the success of Babylon by TELUS Health across Canada. TELUS' Consumer Health mandate is to empower Canadians to take control of their health and wellness and that of their loved ones with the right information, tools and support they need to live healthier and happier lives.
Chris has been with TELUS for over 10 years, in a variety of product, marketing and sales leadership roles. Prior to TELUS, Chris was a Management Consultant with A.T. Kearney and advised medium and large enterprises across North America in the pharmaceutical, financial, retail and industrial sectors.
Earlier in his career, Chris worked in occupational health and safety, implementing large scale ergonomics and safety programs in hospitals and residential care centres across BC. Chris has an MBA from the Richard Ivey School of Business and Kinesiology Degree from Simon Fraser University.
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Dr. Alexandra Greenhill
Dr. Alexandra T. Greenhill is one of Canada's leading physicians in digital health innovation and the cofounder CEO and Chief Medical Officer of Careteam Technologies, the digital health platform solving the fragmentation of healthcare that was the recipient of the Canadian Medical Associations' Joule Innovation Award.
After having implemented health innovation at scale and practiced medicine in Quebec, Ontario and BC, she now leads and advises Canada's most promising technology companies. Dr. Greenhill's work has received many recognitions, including Startup Canada's Woman Entrepreneur of the Year Award, YWCA Woman of Distinction - Entrepreneurship, WXN's Top 100 Most Powerful Women in Canada, BIV Top 40 under 40 and the Queen Elizabeth II Diamond Jubilee Medal of Service.
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Wendy Hurlburt
Wendy Hurlburt, a passionate global executive with more than 25 years of experience in the Life Sciences and Technology sectors, is the President & CEO of LifeSciences BC. Wendy has held leadership positions in Johnson & Johnson, the Heart and Stroke Foundation of Ontario, and Lexmark International where she provided strategic leadership across Finance, Business Development, Operations, IT, Privacy, Compliance, Regulatory, Quality and Risk Management. Her global experience includes leadership roles across Canada, the United States, Europe and South Asia.
Wendy has a BA in Finance & Economics from Western University Ontario, an MBA from Queen's University, a Certificate in Strategic Leadership from the Sauder School of Executive Education and is a certified Privacy Professional. Wendy serves on the Clinical Trials BC Advisory Board, the External Advisory Committee on the Centre for Health Evaluation and the Greater Vancouver Board of Trade's Government, Budget and Finance Committee. Previously Wendy served on the Board of the Centre for Research and Drug Discovery, co-Chaired of the International Association of Privacy Professionals Vancouver Chapter and was on the GVBOT Women's Leadership Council, most recently serving as the WLC Policy Chair.
- Moderator:
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Heidi Worthington
As Senior Vice-President and Chief Revenue Officer of Pacific Blue Cross, Heidi's role is to drive profitable growth and innovation for the organization. She is responsible for all revenue lines, spanning across both group and individual products.
Heidi spearheads strategy and execution for the product development, innovation, and marketing functions, as well as overseeing three operational teams, most notably as the Chief Operating Officer of BC Life, Pacific Blue Cross' Work & Wellness division.
Heidi is an avid mentor of young talent, a passionate supporter of women's health, and a committed leader in prevention and wellness.
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- 10:25 – 10:30 a.m. | Closing Remarks
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John Crawford
John Crawford has been a part of the Pacific Blue Cross family for three decades. He was named President and CEO in 2018 after having served in an interim role for nine months; prior to that he had been the Chief Financial Officer for close to 15 years.
During his tenure, he's been instrumental in continuously improving financial systems and business processes to better enable Pacific Blue Cross in serving the health care needs of British Columbians. He is a Chartered Accountant and Certified Fraud Examiner and, in 2015, was honoured with a fellowship by the Institute of Chartered Accountants of British Columbia, acknowledging his contributions to the community and service to the profession.
-
,
Bridgitte Anderson
Bridgitte Anderson is the President and CEO of the Greater Vancouver Board of Trade - Western Canada's most active and influential business association. Her expertise spans a broad spectrum of disciplines including business, communications, government and public policy.
She is the first woman to lead GVBOT in its 133-year history and came to the organization from Edelman, a global public relations firm, where she led the Vancouver office, the city's largest communications agency.
Prior to that, Bridgitte was Press Secretary to former BC Premier Gordon Campbell and an award-winning journalist. As a core member of Premier Campbell's strategic advisory group, Bridgitte provided communications strategy during the 2009 BC election and the 2010 Winter Olympics. As a journalist, Bridgitte was a news anchor in Vancouver and Toronto. Bridgitte is a graduate of the ICD-Rotman Directors Education Program and holds the ICD.D designation. She lives in North Vancouver with her two children.
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Slido
Resources
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Supporting Sponsors:

- TELUS Health believes in the power of technology to create better health experiences for Canadians. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency. Please visit Babylon by TELUS Health to learn more.

- Hope is hard work. COVID-19 is a global crisis unlike any we have encountered before . In an unprecedented collaboration between government, research institutions, life science organisations, and health care professionals we set out to discover innovative medicines and vaccines to overcome today's critical health challenges. Please visit Hope is Hard Work to learn more.
Event Partner:

- Leger is the largest Canadian-owned market research and analytics company with more than 600 employees in eight Canadian and US offices, and has been working with prestigious clients since 1986. Leger partnered with the Greater Vancouver Board of Trade to conduct the 2020 Health Care Forum Survey—read the survey findings here.
Production Partner:
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